Terms of Service:
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Storybook Designer Homes, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
- Your storybook.com.au Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Storybook Designer Homes may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Storybook Designer Homes liability. You must immediately notify Storybook Designer Homes of any unauthorized uses of your blog, your account or any other breaches of security. Storybook Designer Homes will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
- Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
- the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
- if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
- you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
- the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
- the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
- your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
- your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog’s URL or name is not the name of a person other than yourself or company other than your own; and
- you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Storybook Designer Homes or otherwise.
By submitting Content to Storybook Designer Homes for inclusion on your Website, you grant Storybook Designer Homes a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Storybook Designer Homes will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, Storybook Designer Homes has the right (though not the obligation) to, in Storybook Designer Homes sole discretion (i) refuse or remove any content that, in Storybook Designer Homes reasonable opinion, violates any Storybook Designer Homes policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Storybook Designer Homes sole discretion. Storybook Designer Homes will have no obligation to provide a refund of any amounts previously paid.
- Payment and Renewal.
- General Terms.
By selecting a product or service, you agree to pay Storybook Designer Homes the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
- Automatic Renewal.
Unless you notify Storybook Designer Homes before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be cancelled at any time by submitting your request to Storybook Designer Homes in writing.
- General Terms.
- Fees; Payment. By signing up for a Services account you agree to pay Storybook Designer Homes the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Storybook Designer Homes reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be cancelled by you at anytime on thirty (30) days written notice to Storybook Designer Homes.
- Support. If your service includes access to priority email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Storybook Designer Homes to respond within five business day) concerning the use of the VIP Services. “Priority” means that support takes priority over support for users of the standard or free storybook.com.au services. All support will be provided in accordance with Storybook Designer Homes standard services practices, procedures and policies.
- Responsibility of Website Visitors. Storybook Designer Homes has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot, therefore, be responsible for that material’s content, use or effects. By operating the Website, Storybook Designer Homes does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Storybook Designer Homes disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
- Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which storybook.com.au links, and that link to storybook.com.au. Storybook Designer Homes does not have any control over those non-Storybook Designer Homes websites and webpages, and is not responsible for their contents or their use. By linking to a non-Storybook Designer Homes website or webpage, Storybook Designer Homes does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Storybook Designer Homes disclaims any responsibility for any harm resulting from your use of non-Storybook Designer Homes websites and webpages.
- Copyright Infringement and DMCA Policy. As Storybook Designer Homes asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by storybook.com.au violates your copyright, you are encouraged to notify Storybook Designer Homes in accordance with Storybook Designer Homes Digital Millennium Copyright Act (“DMCA”) Policy. Storybook Designer Homes will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Storybook Designer Homes will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Storybook Designer Homes or others. In the case of such termination, Storybook Designer Homes will have no obligation to provide a refund of any amounts previously paid to Storybook Designer Homes.
- Intellectual Property. This Agreement does not transfer from Storybook Designer Homes to you any Storybook Designer Homes or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Storybook Designer Homes. Storybook Designer Homes, storybook.com.au, the storybook.com.au logo, and all other trademarks, service marks, graphics and logos used in connection with storybook.com.au, or the Website are trademarks or registered trademarks of Storybook Designer Homes or Storybook Designer Homes licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Storybook Designer Homes or third-party trademarks.
- Advertisements. Storybook Designer Homes reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
- Attribution. Storybook Designer Homes reserves the right to display attribution links such as ‘Blog at storybook.com.au,’ theme author, and font attribution in your blog footer or toolbar.
- Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner’s terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
- Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers (“ICANN”), including their Registration Rights and Responsibilities.
- Changes. Storybook Designer Homes reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Storybook Designer Homes may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
- Termination. Storybook Designer Homes may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your storybook.com.au account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Storybook Designer Homes if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Storybook Designer Homes notice to you thereof; provided that, Storybook Designer Homes can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- Disclaimer of Warranties. The Website is provided “as is”. Storybook Designer Homes and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Storybook Designer Homes nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
- Limitation of Liability. In no event will Storybook Designer Homes, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Storybook Designer Homes under this agreement during the twelve (12) month period prior to the cause of action. Storybook Designer Homes shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
- Indemnification. You agree to indemnify and hold harmless Storybook Designer Homes, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
- Miscellaneous. This Agreement constitutes the entire agreement between Storybook Designer Homes and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Storybook Designer Homes, or by the posting by Storybook Designer Homes of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Victoria Australia, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Victoria Australia. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Victoria Australia, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Storybook Designer Homes may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
Service Users & Customer Responsibilities
- A user of the Storybook Designer Homes services is responsible for assessing all information supplied in context to their specific project. Where estimates are provided by Storybook Designer Homes, it is the customer’s responsibility to assess this information and make reasonable allowances separately for any additional items required. Information provided on this website or given to a customer by Storybook is given in good faith and it is the customer’s responsibility to research their options before entering into any agreement/s. When reference is made to completed home estimates / prices, some items may or may not be included and will need to be allowed for separately by the customer, including but not limited to landscaping & site works, service connections, water tanks, septic systems, driveways, fencing, specialty items including light fittings, floor & window coverings, mirrors, towel rails, heating systems, air conditioning, solar panels or other items such as painting or tiling (when supplied &/or provided by the owner). Storybook takes no responsibility for budget variations – it is the customers responsibility to make additional allowances to meet any unforeseen circumstances or where the estimates are insufficient – often due to periods of high demand creating a labour shortage or a local variation to the standard costs used by Storybook to prepare the ballpark estimates. Clients are also required to provide accurate & up to date information in respect of their site including surveys & special reports as required (such as bushfire or arborist reports) the cost of which needs to be allowed for separately. These additional items will add additional costs and customers are encouraged to investigate their options independently. Storybook Designer Homes cannot take responsibly for errors or omissions by other parties or the quality or suitability of this information. It is the customers responsibility to ensure all information provided to them by Storybook or other service providers meets their specific requirements and is accurate in respect of their job. Where in draft form (such as preliminary draft plans or 3D concept drawings), this information is subject to change once all the details have been fully accessed & new information is to replace old information in this regard (working drawings over concept drawings, council stamped documents over un-stamped documents). Due to complexity, changes may be required during any of the draft, plans, permits or construction stages and additional costs may be incurred as a result. Storybook may need to make adjustments to plans in order to gain required approvals and the customer gives Storybook permission to make these changes as required. Services & materials provided by Storybook Designer Homes will be limited to those services and materials specifically listed in a written agreement or by way of a written variation – these services may be supplied directly by Storybook or their nominee (such as a separate drafting or engineering firm). Storybook takes no responsibility for services provided which are not specifically listed in these agreements & which do not specifically relate to the material kit being supplied (eg; landscaping / site works / driveway designs etc..) . Customers are responsible for providing the most up to date information to contractors to ensure works meet their requirements and regulations. Where discrepancies arise or information does not correlate, customers must contact Storybook Designer Homes immediately prior to works being undertaken. Where a client chooses to be an Owner Builder, it is the customers responsibility to investigate and comply with all relevant regulations. Storybook Designer Homes aims to deliver their services in a timely manner which is subject to varying levels of demand, workload and often influenced by the speed of services or information provided by other parties – were time-frames are provided by Storybook Designer Homes, these must be viewed as estimates only and subject to change. For this reason, minimum time frames are excluded from Storybook agreements and the customer accepts that no compensation will be given or considered in respect of time delays under any circumstances. Where information is provided to a customer (including but not limited to designs, plans, budgets, photos, 3D’s etc..), this along with any changes (whether made by Storybook or another party) remains the property of Storybook Designer Homes and can only be used in conjunction with the full supply of a Storybook Material Kit. Storybook Designer Homes does not provide design or budget services only & deposits &/or progress payments for works or goods to Storybook or their affiliates does not entitle a customer to use or modify any of Storybook’s intellectual property (designs, plans, budgets, photos, 3D’s etc..) except where permission is granted in writing in conjunction with the full supply of a Storybook Material Kit. Materials supplied by Storybook Designer Homes may or may not include prefabricated components (eg; roof trusses, floor joists, windows & doors) however this varies from job to job and is influenced by the complexity of the project – customers are urged to carefully read all information supplied to them in relation to their specific job which will outline specifically the materials & services being supplied for their project. Storybook Designer Homes or its affiliates take no responsibility for matters arising from a failure of a customer to understand the information supplied to them. Any contract disputes are to take place in Victoria, Australia, including any required mediation between any parties involved. Much of the information provided, particularly 3D concept illustrations, draft designs and the like are approximations of the finished result and although in many instances are very close to reality, they are likely to differ to the final constructed works in a number of ways. All payments made to Storybook Designer Homes or its affiliates are non-refundable. The owners are solely responsible for meeting their requirements in respect of any covenants, restrictions on their site, easements, developer guidelines & other building & planning restrictions or regulations. Where price estimates are provided by Storybook (including estimates for their services or materials) these are approx only and need to be verified by way of a contract or variation. In some states, Storybook’s services & material supply may be broken up into 2 separate contracts, however for pricing simplicity, these may be referred to together when giving estimates or information.
Storybook Designer Homes P/L (“Storybook Designer Homes“) operates storybook.com.au and may operate other websites. It is Storybook Designer Homes policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Storybook Designer Homes collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Storybook Designer Homes purpose in collecting non-personally identifying information is to better understand how Storybook Designer Homes visitors use its website. From time to time, Storybook Designer Homes may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Storybook Designer Homes also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on storybook.com.au blogs/sites. Storybook Designer Homes only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Storybook Designer Homes websites choose to interact with Storybook Designer Homes in ways that require Storybook Designer Homes to gather personally-identifying information. The amount and type of information that Storybook Designer Homes gathers depends on the nature of the interaction. For example, we ask visitors who sign up at storybook.com.au to provide a username and email address. Those who engage in transactions with Storybook Designer Homes are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Storybook Designer Homes collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Storybook Designer Homes. Storybook Designer Homes does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Storybook Designer Homes may collect statistics about the behavior of visitors to its websites. Storybook Designer Homes may display this information publicly or provide it to others. However, Storybook Designer Homes does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Storybook Designer Homes discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Storybook Designer Homes behalf or to provide services available at Storybook Designer Homes websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Storybook Designer Homes websites, you consent to the transfer of such information to them. Storybook Designer Homes will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Storybook Designer Homes discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Storybook Designer Homes believes in good faith that disclosure is reasonably necessary to protect the property or rights of Storybook Designer Homes, third parties or the public at large. If you are a registered user of an Storybook Designer Homes website and have supplied your email address, Storybook Designer Homes may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Storybook Designer Homes and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Storybook Designer Homes takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Storybook Designer Homes, or substantially all of its assets, were acquired, or in the unlikely event that Storybook Designer Homes goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Storybook Designer Homes may continue to use your personal information as set forth in this policy.